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Privacy Policy

1111 Casino's Privacy Policy — Your data is safe with us

We believe privacy is your right. At 1111 Casino, every piece of your personal data is stored under strict security and is never sold to any third party.

Last Updated: January 2026
Table of Contents

1. Introduction

Welcome to 1111 Casino. We understand that sharing personal information on an online gaming platform raises questions. That is why this privacy policy is completely transparent — it explains exactly what data we collect, why we collect it, and how we keep it safe.

This privacy policy applies to 1111 Casino's website, mobile app, and all related services. By using 1111 Casino, you are deemed to have agreed to this policy.

We adhere to international data protection standards and take full responsibility for your information. Protecting your privacy is not just a legal obligation — it is our ethical commitment.

1111 Casino never sells your personal data or shares it with advertisers. Your information is used solely to improve our services.

2. What Information We Collect

1111 Casino collects your information in several ways. Details are outlined below:

Information Collected at Registration

  • Full Name and Date of Birth
  • Mobile number and email address
  • Residential Address
  • National ID or passport number (required for KYC verification)
  • Payment method details (bKash/Nagad number or bank account information)

Information Collected Automatically During Use

  • IP Address & Device Information
  • Browser type and version
  • Page Visit History & Timestamps
  • Login Session Data
  • Gaming Activity & Transaction History

Financial details such as credit card or bank account numbers are not stored on 1111 Casino's servers. All payments are processed through secure third-party gateways.

Data Type Reason for Collection Required?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile & Email Account Communication & Security Yes
National ID KYC Legal Obligations For Withdrawals
IP & Device Information Security & Fraud Prevention Automatic
Gaming History Service Improvement & Support Automatic

3. How Your Information Is Used

1111 Casino uses collected data only for specific, defined purposes. We never use your information for unnecessary or unauthorized activities.

  • Service Delivery: To manage your account, process deposits and withdrawals, and ensure a smooth gaming experience.
  • Identity Verification: To protect minors and fulfill KYC legal obligations.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Contact: To send important updates, transaction confirmations, and support communications.
  • Personalization: To recommend games and promotions tailored to your preferences.
  • Legal Obligations: To meet regulatory obligations and resolve legal disputes.
  • Service Improvement: Analyzes user experience to help us improve the platform.

1111 Casino never uses your data to send marketing emails without your consent. You can opt out of marketing communications at any time.

4. Data Sharing & Third Parties

1111 Casino always handles your personal data with care. We do not sell your data to third parties. However, limited sharing may occur in the following circumstances:

Service Provider Partners

Only the necessary data is shared with payment processors, KYC verification providers, and technical support partners. All partners are contractually required to comply with our Privacy Policy.

Legal Obligations

Data may be disclosed in response to a court order, government directive, or lawful request from a regulatory authority. In such cases, we will make every effort to notify you in advance.

Business Changes

In the event of an ownership change or merger, your data may be transferred to the new operator. However, this policy will remain in effect.

1111 Casino does not sell or rent your data to any ad networks, data brokers, or marketing companies.

6. Data Security Measures

1111 Casino uses the latest technology to keep your data secure. Our security framework is multi-layered and continuously updated.

  • SSL Encryption: All data transmissions are encrypted using 256-bit SSL/TLS technology.
  • Data Encryption: Stored data is also protected with AES-256 encryption.
  • Two-Factor Authentication: Option to enable two-factor authentication (2FA) for login.
  • Regular Audits: Regular security audits conducted by third-party cybersecurity experts.
  • Firewall: Advanced firewall and DDoS protection systems are actively in place.
  • Staff Training: All staff handling data are regularly trained and bound by mandatory confidentiality agreements.

In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours.

7. Your Rights

At 1111 Casino, you have full control over your data. Your rights are outlined below:

1
Right to Access

You can request a copy of the data we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You can request deletion of your data where there is no legal obligation to retain it.

4
Right to Object to Processing

You may object to your data being used for specific purposes.

5
Right to Data Portability

The right to port your data to another platform.

6
Right to Withdraw Consent

You can opt out of marketing communications at any time.

To exercise any of these rights, contact our support team. We will respond within 30 days.

8. How Long We Retain Your Data

1111 Casino does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For the duration of active account use and up to 5 years after closure.
  • Transaction History: Up to 7 years in accordance with international financial regulations.
  • KYC Documents: Typically 5–7 years, in accordance with regulatory requirements.
  • Cookie & Session Data: Generally between 30 days and 2 years.
  • Support Conversations: Up to 2 years after resolution.

Once the retention period expires, data is securely deleted or anonymized.

9. Protection of Minors

1111 Casino strictly does not collect or process data from anyone under the age of 18. This platform is for adults only.

If a minor registers or suspicious activity is detected, the account is immediately suspended and all collected data is permanently deleted.

If you believe a minor is using 1111 Casino, please notify our support team immediately. We will take prompt action.

10. Changes to the Privacy Policy

1111 Casino reserves the right to update this privacy policy at any time. When changes are made:

  • A notice will be sent to your registered email or mobile number prior to any significant changes.
  • The "Last Updated" date at the top of the page will reflect any changes.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please get in touch. Our dedicated privacy team is ready to help.

  • Live Chat: 24 hours a day, 7 days a week — average response time under 3 minutes
  • Email: [email protected]
  • Language: Support available in Bengali and English
  • Response Time: Data requests processed within a maximum of 30 days

To submit a formal data protection request, send us an email with "Privacy Request" in the subject line.

Why Trust Us

1111 Casino's Our Data Protection Commitment

We are committed to protecting your privacy at every step, not just in words.

256-bit SSL Encryption

Every transaction and data exchange is protected with bank-grade encryption. No third party can access your information.

Your Data Is Never Sold

1111 Casino never sells your personal data to advertisers or any third party. Your data belongs to you alone.

Two-Factor Login Protection

With 2FA enabled, no one can access your account even if they know your password. A second layer of security is always active.

Transparent Data Usage Policy

We are transparent about why we collect each piece of data. There are no hidden agendas — we do exactly what we say.

Regular Security Audits

Third-party cybersecurity specialists regularly audit 1111 Casino's systems to identify and address vulnerabilities.

Your Data, Your Control

You have the full right to view, correct, delete, or export your data. Submit a request to support at any time.

General Questions

Privacy Policy Related FAQs

No. 1111 Casino never sells or shares your phone number or email address with third parties. Your contact details are used solely for service purposes, such as sending OTPs or important notifications.

After account closure, certain data such as transaction history may be retained for a set period as required by law. Marketing and personalization data, however, will be deleted. Contact support for more details.

Yes, authorized 1111 Casino staff may access gaming history to provide services and resolve disputes. However, this is never shared with third parties, and all access is logged.

Disabling essential cookies may disrupt login and core functionality. However, turning off analytics or marketing cookies will not affect the platform's main services — it may only reduce the level of personalization.

In some cases, data may be processed on international servers for technical service purposes. In all such cases, we ensure that international data protection standards are met and that your data remains equally secure.
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